Technical Operations Manager at Aiki Services Limited

Job Title: Technical Operations Manager

Location: Ikeja, Lagos
Employment Type: Contract
1st Reporting Line: Chief Executive Officer

Business Purpose / Objective

  • Technical Operations Manager will design, plan, formulate, manage and develop a multiskilled technical operations in HVAC (VRF & VPN), Electrical & Plumbing trades to process budgets and coordinate the operational aspect of all technical and organization processes.

Core Working Relationships / Key Stakeholder:

  • Heads of the respective departments
  • Chief Operating Officer
  • Skilled technician


  • Partners
  • Institutions
  • Industries

Accountabilities (Responsibilities)

  • Develop and implement technical operations strategies and initiatives to align with the overall business strategy
  • Knowledgeable in HVAC (VRF & VPN), Electrical and Plumbing trades to improve technician’s technical ability.
  • Carry out technical operations in an appropriate cost-effective way in trades for HVAC (VRF & VPN), Electrical & Plumbing.
  • Formulate strategic and operational objectives
  • Organize, assess and monitor training programs to educate technicians on standard operating procedures
  • Ensure technical equipment and machinery are operational and efficient for all trades in HVAC, Electrical & Plumbing
  • Mentor and motivate a technical team to put in their best effort to improve level of performance in HVAC, Electrical & Plumbing.
  • Examine financial data and use them to improve profitability
  • Improve operational management systems, processes and best practices for technicians.
  • Maintain an up-to-date knowledge of technical processes in HVAC, Electricals & Plumbing functions and requirements
  • Conduct annual staff appraisals and assessments to determine staff training needs of HVAC (VRF & VPN), Electrical & Plumbing trade for technicians
  • Purchase technical materials, plan inventory and oversee technical efficiency
  • Oversee the hiring, training, and monitoring of technicians for HVAC, Electrical and Plumbing.
  • Ensure compliance with all company policies and procedures when performing job duties
  • Conduct risk assessments to analyze risks and operational hazards for technicians in all trades such as HVAC, Electrical & Plumbing.
  • Perform quality controls and monitor technical production KPIs
  • Develop and implement health and safety policies to ensure a risk-free and safe work condition for technicians.
  • Oversee the provision and supply of materials and products for a technical process.

Requirements and Skills

  • Bsc or HND in Engineering or its equivalent.
  • MSc. Or MBA in engineering will be an added advantage.
  • Strong communication skills.
  • Good leadership & Managerial skills.
  • Great negotiation skills.
  • Strong multitasking abilities.
  • Teamwork and delegation.
  • Outstanding organizational & operations skill.
  • Good knowledge of trades such as HVAC (VRF & VPN), Electrical and Plumbing respectively.
  • Proven work experience as a Technical trainer/Manager or similar role in HVAC (VRF & VPN), Electrical & Plumbing.
  • Good knowledge of organization effectiveness and technical operations management.
  • Hands-on experience on technical work in HVAC, Electrical & Plumbing, budgeting and forecasting.
  • Familiarity with technical field work.
  • Excellent technical operations, analytical and decision-making abilities and aptitude in decision-making and technical problem-solving.


  • Minimum of 2 years’ experience in a similar role

Working Schedule:

  • Monday – Fridays 9am – 5pm.


Application Closing Date
15th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Note: Only qualified candidates with be contacted.

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