Site Reliability Engineer (Switching) at Alfred and Victoria Associates

Job Purpose

  • Carry out Setups and Deployments on the Core Switching Platforms.
  • Support the Core Switching Platforms and ensure their optimal performance and ensure their optimal performance. Implement setup of new Applications in the company’s environment.

Key Responsibilities
Deployment of Switching Applications:

  • Carry out Deployments on the Transaction Switching Applications (Postilion, Powercard etc)

Automation:

  • Implement Automations of Activities that are involved in the management of the Switching Applications

Application and Environment Management:

  • Ensure 24×7 Availability of all Switching Applications.
  • Carry out Capacity planning to ensure Applications are always available to meet increasing demands
  • Create visibility into site health and key performance indicators of the Switching Systems
  • Ensure up-to date patching and full compliance to security standards of the Switching Systems.
  • Ensure up-to date documentation on the Switching Applications as well as changes made

Troubleshooting:

  • Troubleshoot reported issues, and proactively identify areas in need of optimization
  • Working with technical support engineers to resolve critical incidents.
  • Create and update clear troubleshooting guides for Switching Applications

Requests Fulfilment:

  • Implement Requests relevant to the operation and enhancement of the Core Switching Application

Educational Qualification

  • Good First Degree in Computer Science / Computer Engineering or other related area

Experience:

  • Minimum of one (1) year experience
  • Service Management Certifications (e.g. ITIL) is an advantage

Personal Attributes:

  • Ability to set and manage priorities judiciously.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Strong tactical skills.
  • Ability to articulate ideas to both technical and non-technical addressees.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Analytical, evaluative, and problem-solving abilities.
  • Exceptional service orientation.
  • Ability to motivate in a team-oriented, collaborative environment.

Salary
Very Attractive.

Application Closing Date
26th May, 2022 by 3 pm.

Method of Application
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the email.

Note: Any application received after the deadline will be automatically rejected.

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