Single Point of Contact (SPOC) at Tusen Consulting Limited

Job Title: Single Point of Contact (SPOC)

Location: Nigeria
Employment Type: Full-time

Requirements

  • Bachelor’s Degree or Master’s Degree in any relevant field
  • A knowledge of basic financial accounting is beneficial to performing the fee reconciliation process
  • Three to five years of relevant professional experience required.
  • Experience in client relations and customer service management.
  • Call center experience valued.
  • Experience in drafting concise written reports.
  • Strong IT skills to include proficiency in MS Office (Word, Excel, Outlook, and PowerPoint).
  • Fluency in spoken and written English
  • Fluency in spoken and written English and a local Nigerian language.
  • Ability to work independently while being part of a virtual, effective team.
  • Ability to manage multiple priorities and complete tasks/projects in accordance with established deadlines.
  • Flexibility in work hours and full availability during work week. Infrequent emergencies may happen on the weekend and require the task order team’s attention.
  • Excellent communication skills.
  • Ability to conduct research to solve problems and execute solutions.
  • High level of punctuality, work ethic and discretion.
  • Ability to build and maintain effective relationships with the client, team members, and various service vendors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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