Senior Service Coordinator at a Leading Power Solution Provider

A leading Power Solution Providers and Suppliers of Complementary Electrical Products and Services is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Senior Service Coordinator

Location: Victoria Island, Lagos
Job Type: Full Time

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Job Description

  • Scheduling / Assigning installation and customer complaint to service engineers
  • Monitor various sites for issues
  • Escalate Service related issues
  • Ensure compilation of all job completion report
  • Follow-up with Engineers to ensure that task/installation are completed on time
  • Liaise with customers for prompt resolution of complaint or issues
  • Ensure that all service compliant or installation are updated on service software
  • Ensure information on job tickets is up to date
  • Monitoring Service engineer expenses
  • Escalating Services engineers work-related issues
  • Follow-up with engineers for all service issues or compliant
  • Assign engineers for all Service Level Agreement and ensure completion
  • Ensure prompt dispatch and retrieval of spares, batteries, etc.

Job Qualifications

  • Bachelor’s Degree
  • Experience: 5 – 9 years.

Salary

  • N120,000 – N130,000 monthly.

Application Closing Date
30th September, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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