Recovery Agent at Outcess Solutions Nigeria Limited

Job Title: Recovery Agent

Location: Opebi – Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Contact customers who owe money.
  • Negotiate payment plans.
  • Investigate and resolve discrepancies in payment accounts.
  • Keep track of assigned accounts.
  • Follow up customers for debt recovery.
  • Plan a course of action to recover outstanding debts

Requirements

  • OND / HND / Bachelor’s degree in Mass Communication or other related fields.
  • 1 – 3 years of work experience
  • Relevant experience in Customer Service is an advantage.
  • Strong phone contact handling skills and active listening.
  • Not more than 34 years of age
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent written and verbal communication skills.

Remuneration

  • 40% Net Commission on Recovery
  • N15,000 for Transportation
  • Commission at the end of each month.

Application Closing Date
15 March, 2022

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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