Porter at Laim Hotel

Job Expired

Job Title: Porter

Location: Osogbo, Osun
Reports to: Front Office Manager

Responsibilities

  • Fix guest complain as fast as possible.
  • To ensure that guest comments are listened to and improvements made where necessary.
  • To provide feedback to the guest, and record all incidents that may occur.
  • To ensure that the guest’s privacy is protected at all times.
  • To ensure that, as far as possible, the guests’ safety and security is maintained.
  • To continuously improve the service that is provided to guests.
  • Ensure timely order made by guest.

Customer Service:

  • To assist guests with luggage and belongings during check-in and check- out.
  • Meet and greet guests on arrival.
  • To room guests and explain the features and facilities of the hotel.
  • To complete the handover book, and be present and contribute during shift briefing sessions.
  • Maintain complete knowledge at all times of:
  • All hotel features, services and hours of operation
  • All room types, numbers, layout, décor, appointments and location
  • All room rates, special packages and promotions
  • Daily house count and expected arrivals/departures, including VIP guests and residents

Requirements

  • Minimum qualification of OND, HND and B.Sc and must have worked ina similar position.
  • 2 – 10 years Experience.

Application Closing Date
20th March, 2021.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

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  • This job has expired!

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