Operations Manager – RI, USAID M-Rite Project at John Snow, Incorporated (JSI)

Job Title: Operations Manager – RI, USAID MOMENTUM Routine Immunization Transformation and Equity Project

Location: Abuja, Nigeria

General Information
The USAID’s MOMENTUM Routine Immunization Transformation and Equity (M-RITE) aims to sustainably strengthen routine immunization (RI) programs to overcome the entrenched obstacles contributing to stagnating and declining immunization rates; and address the barriers to reaching zero-dose and under-immunized children with life saving vaccines and other health services. M-RITE is a consortium of global leaders in immunization system strengthening approaches, integrated management and service delivery, health system strengthening (HSS), financing, data and learning, social and behavior change (SBC), strategic partnerships, gender, and human-centered design (HCD). Led by JSI Research & Training Institute, Inc. (JSI), along with PATH, Results for Development (R4D), Accenture Development Partnerships (ADP), CORE Group, and The Manoff Group, the consortium has extensive experience in shaping global strategies and collaborating with local partners to improve immunization outcomes and build on past learning and accomplishments.

The project’s mandate is to strengthen the capacity of USAID partner countries to overcome entrenched obstacles to equitable immunization coverage. Additionally, M-RITE contributes to ongoing global efforts to mitigate the impact of COVID-19 on immunization services and supports countries to prepare for and introduce COVID-19 vaccines. The project’s combination of expertise and perspectives is critical to addressing the complex problems that have contributed to the stagnation and decline of vaccination coverage in many countries, exacerbated by immunization service disruptions due to the COVID-19 pandemic. These disruptions have increased the risk of countries experiencing outbreaks of measles, polio, and other vaccine-preventable diseases (VPDs).


  • The Operations Manager is responsible for the management and implementation of effective and efficient operational, financial and compliance activities that deliver the project in accordance with contractual obligations, company policies, Group Standard Operating Procedures (SOPs), Guidelines and client rules and regulations.
  • The Operations Manager will oversee additional staff members at the State levels.
  • This person will report to the Director of Finance and Operations.


  • Assists in overseeing overall operations at Abuja Office and provides operations guidance and oversight for M-RITE state offices
  • Works with the finance team and technical leads to manage and forecast cash needs for Nigeria offices
  • Regularly reviews operations practices, develops, and optimizes internal operations policies, and provides feedback on risk mitigation strategies
  • Performs project procurements as per the procurement policies and donor regulations including maintaining vendor lists, solicitation of quotations/proposals, and documentation of procurement decisions and contracts, and managing vendor relationships
  • Ensures timely receipt of quality services/goods and best value for the price; ensures that vendors are timely paid and procurement contracts are closed in order; manages office facilities, equipment, assets, vehicles, IT, etc.; and maintains up-to-date assets registers
  • Adheres to and trains relevant staff in all project administrative and operations policies and procedures
  • Coordinates with operations teams in States to initiate vetting processes for vendors, consultants, new hires, etc.
  • Ensures the Fixed Asset Register of the project is up to date and comprehensive.
  • Supports the Director of Finance and Operations to ensure that all assets of the project are safe and secure.

Candidate Requirements

  • A relevant Bachelor’s Degree and Master’s Degree are required;
  • A minimum of 7 years relevant work experience;
  • A minimum of 3 years project management experience with DFID, DFAT, USAID or other donor client(s);
  • Experience managing large and complex projects with a high risk profile;
  • A minimum of 2 years of people management experience, including setting performance objectives, managing for results, giving and receiving feedback, performance evaluation and mentoring and coaching;
  • A minimum of 2 years of work experience in a developing country or similar environment.
  • Project Management expertise;
  • Excellent written and verbal communication skills;
  • Financial acumen and the ability to interpret and analyze financial reports;
  • Sound problem solving and decision making skills;
  • Strong management skills with ability to mentor, coach, lead, develop and evaluate staff;
  • Ability to work with a low level of supervision and as a part of a team when required;
  • Demonstrated critical thinking, attention to detail, and organizational skills;
  • Demonstrated leadership skills including a high level of professional maturity is required.

JSI offers competitive salaries and benefits.

Application Closing Date
25th January, 2023.

How to Apply
Interested and qualified candidates should submit their CV and Cover Letter in English and a list of three referees with contact details to: [email protected] with the subject line being the Job Title e.g. “Operations Manager – RI, USAID MOMENTUM Routine Immunization Transformation and Equity Project”.


  • Only shortlisted candidates will be notified.
  • Interviews will be conducted on a rolling basis.
  • Only short-listed candidates will be notified.
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