Operations Manager at a Supply Chain Logistics Service Provider – Dragnet Solutions Limited

Dragnet Solutions Limited – Our client, a supply chain logistics service provider, is recruiting to fill the position below:

Job Title: Operations Manager

Location: Apapa, Lagos

Job Summary

  • A qualified Operations Manager who would contribute to the organization’s success by supervising and coordinating the activities of shipping and delivery with emphasis on accuracy, timeliness and service.
  • The Operations Manager will also be responsible for maintaining communications with carriers, suppliers, custom brokers and others involved in the shipping and delivery of merchandise.

Key Responsibilities

  • Coordinate all requirements (within Shipping and delivery) of Customer Service Department to meet customer requirements
  • Review shipping notices, bills of lading, invoices, orders, and other records to determine priorities, work assignments, and shipping methods required to meet shipping and delivery schedules
  • Oversee outgoing shipment activities to ensure accuracy, completeness and condition of shipments
  • Establish and maintain communication with custom brokers, carriers, and others involved in the shipping and delivery of merchandise
  • Direct and review the work plan for assigned staff and send a monthly KPI report and other correspondence to the Human Resource Department
  • Implement appropriate safety guidelines and investigate injuries or unsafe conditions
  • Obtain prompt correspondence from field officers to keep track of job operations
  • Ensure all new field officers undergo a training programme for a clear understanding of processes and procedures involved in their various units
  • Liaise with field officers to ensure processes are effective and adhered to
  • Communicate effectively with shipping companies, supervisors, customs brokers, sales executives and customers
  • Ensure that all concerned parties work together to guarantee that shipments are packed, sent and delivered in a timely manner
  • Contact various shipping companies to get shipping quotes and decide on the best carrier based on cost, availability and reliability.

Minimum Qualifications and Experience

  • Bachelor’s Degree in Supply Chain Management, Industrial Engineering or other related fields
  • 5 cognate years’ experience in the Logistics Industry with 3 years in a supervisory level.

Core Skills:

  • Ability to effectively negotiate with carriers, suppliers, custom brokers, and customers
  • Ability to effectively negotiate with carriers, suppliers, custom brokers, and customers
  • Ability to motivate and manage various individuals to work together to achieve the same goal
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems
  • Ability to identify complex problems and review related information to develop and evaluate options and implement a solution
  • Ability to create and implement and evaluate new ideas
  • Ability to work under pressure and meet deadlines

Distinguishing Capabilities:

  • Effectively manage subordinates and foster team spirit and collaboration

Personality Profile:

  • An organized and proactive individual who is keen on details, quality and efficiency.

Application Closing Date
20th December, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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