Office Receptionist at Zenith Carex International Limited

Job Title: Office Receptionist

Location: Calabar, Cross River
Employment Type: Full-time

Job Description

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow-up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide outstanding and exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Requirements

  • Candidates should possess an HND qualification.
  • Must have a minimum of 2 years working experience.
  • Must have worked as a office secretary or Receptionist in a reputable organization.
  • Must have excellent customer service experience.
  • Must have excellent communication skill.
  • Must have very good computer knowledge and be social media savvy.
  • Must be based around the Job location.
  • Residing close to the above locations is an added advantage.

Application Closing Date
24th December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and Location (eg. Office Receptionist – Calabar) as the subject of the email.

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Note: For email based Applications. To ensure you get a swift response from the Employer, kindly Email the employer, using preferrably a 'Gmail', then follow the instructions on 'How to Apply' section above. Jobmulla wishes you Good Luck
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