NOC Director Needed at IPT PowerTech Group

Job Summary

  • The role of the NOC Director is to lead a team of Network Operating Centre staff in gathering, analysing and disseminating information on all operations and maintenance activities of the network.
  • The NOC Director has overall responsibility for ensuring that NOC achieve key performance targets.

Job Description

  • Provide leadership and direction to the NOC team, ensuring all service level agreements are met or exceeded
  • Ensuring budgetary control and optimization of NOC resources
  • Ensuring that both material and human resources are available for all planned network monitoring activities
  • Managing change requests from clients and ensuring implementation is according to planned specifications
  • Coordinating and leading the activities and output of direct reports
  • Producing and publishing operational and analytical reports, driving for automation of metrics and measurement
  • Ensuring 24×7 network and system support with proper monitoring of the network for overall efficiency and trouble spots using performance management tools and providing technical support
  • Initiating and implementing ideas and giving feedback on software tools, procedures and improvements to NOC functionality
  • Driving continuous improvements by actively searching for and implementing improvements to operational procedures, policies and network management tools
  • Serve as a point of escalation for team, working with the appropriate operations leadership within the organization or external vendors as required to achieve resolution.

Qualifications

  • Education: Bachelor’s in Telecommunication / Electrical engineering/CCE or any related discipline.
  • Experience: 8 + years of experience. NOC Management Experience (Proven records of Managing NOC Teams).
  • Worked with GSM operators (direct / indirect via vendors)

Skills:

  • Demonstrated strong analytical skills
  • Leadership skills.
  • Should demonstrate incident and problem resolution skills
  • Python, SPSS is a plus

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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