Male Administrative Staff at Pickmeup International Company – Ondo and Akwa Ibom

Job Expired

 Male Administrative Staff

Locations: Akure-Ondo and Uyo-Akwa Ibom
Employment Type: Full-time

 

Job Description

  • Monitor the operation and general activities of customers and drivers.
  • Monitor drivers relationship with customers.
  • Identifying trends and rending optimum service to customers.
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
  • Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
  • Establish and maintain professional friendly relationship with drivers.
  • Collaborate with relevant departments e.g marketing in deploying promos and other activities.
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
  • Provide weekly report for all activities and department.

Eligibility

  • Qualification: Bachelor’s Degree.
  • Experience: 0 – 1 years.
  • Candidates must have IT Knowledge
  • Applicant must have 0 to 5-year experience with a ride-hailing firm with IT knowledge.
  • Applicant must possess good computer and telecommunication skills.
  • Applicant must have a good social media management skill.
  • Applicant must be innovative and creative.
  • Applicant must have the ability to work to achieve set targets and goals.
  • Applicant must have the ability to work in a competitive environment.
  • Candidates must have Social Media and IT Knowledge

Application Deadline
31st December, 2020.


Method of Application

Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the Job Title and Location as the subject of the mail.

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Note: For email based Applications. To ensure you get a swift response from the Employer, kindly Email the employer, using preferrably a 'Gmail', then follow the instructions on 'How to Apply' section above. Jobmulla wishes you Good Luck

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