Male Administrative Manager at Pickmeup Technologies

Job Expired

Job Title: Male Administrative Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process
  • Establish and maintain professional friendly relationship with drivers
  • Collaborate with relevant departments e.g marketing in deploying promos and other activities
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development
  • Provide weekly report for all activities and department.

Eligibility

  • Qualification: Bachelor’s Degree
  • Candidates must haveIT Knowledge
  • Applicant must have 1 to 3 year(s) experience with a ride-hailing firm with is an added avantage
  • Applicant must possess good computer and telecommunication skills
  • Applicant must be innovative and creative
  • Applicant must have the ability to work to achieve set targets and goals
  • Applicant must have the ability to work in a competitive environment.

Application Closing Date
30th May, 2021.

How to Apply
Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the Job Title and Location as the subject of the mail.

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Note: For email based Applications. To ensure you get a swift response from the Employer, kindly Email the employer, using preferrably a 'Gmail', then follow the instructions on 'How to Apply' section above. Jobmulla wishes you Good Luck
  • This job has expired!

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