Legal Services / Customer Engagement Officer Needed at Shortlet Lagos

Shortlet Lagos – Our client, a leading Real Estate Company providing real estate brokerage service – sales of serviced plots of land, apartments and construction is recruiting to fill the position below:

Job Title: Legal Services / Customer Engagement Officer

Location: Lagos

Job Objective

  • To manage the legal function in order to ensure effective management of legal, contractual and operations issues, support to identify and mitigate legal related risks for company’s operations.
  • Also, manages and supervises key client relationships and exceptional customers satisfaction.

Primary Responsibilities

  • Develop strategies to manage contracts and litigation effectively so as to minimize exposure of the Company to claims and litigation


  • Provide legal administration services and institutionalize legal support and control processes across different functions in the company
  • Preparation of legal contracts, deeds and other document
  • To support customer service function and carry out company secretarial duties
  • Collaborate with all partners in contract definition. Review the final agreements from a legal perspective and ensure minimal risks to the organization
  • Guide and direct other functions on compliance matters both at the corporate level and at the site level.
  • Ensure timely and efficient coordination with the business partners on all issues of disputes and policy interpretation
  • Build and manage client relationships.
  • Establish the client’s respect and confidence as a trusted member of the Client Services team.
  • Work collaboratively with sales team, digital team, accounting and others to ensure clear and timely communication.
  • Ensure client documents are complete, current, timely and delivered via appropriate personnel.
  • Steward response (e.g. proposal development) to new business opportunities.
  • Provide administrative and customer service support to groups and teams as necessary.
  • Identify external legal counsels and consultants for various jobs as and when required. Effectively coordinate with outside counsels for litigations and contract management
  • Provide legal support to the Sales team in the sale deed preparations, agreements, and provide support for customer satisfaction
  • Ensure effective drafting of all contract related documents from a legal perspective and ensure minimal associated risks for the company.


  • Desired qualifications: Bachelor of Law (LLB)
  • Minimum of 5 years post qualification experience in real estate transactions;
  • Proven experience in real estate transactions.

Technical Knowledge:

  • Knowledge of legal provisions and statutory requirements related to the real estate
  • Knowledge of land, property, contract and commercial law
  • Able to manage and communicate at all levels of the organization.
  • Strong customer service orientation.
  • Natural leader who displays sound judgment and attention to detail.
  • Ability to work under pressure and meet deadlines.

Behavioral Skills:

  • Decision Making Skills, Negotiation Skills, Communication Skills, Analytical Skills, Resilient, Flexible, adaptable in a dynamic and fast-paced environment.

Personal Qualities:

  • Between age 30-45years Old (Female Strictly).
  • Proximity to living in Obalende, Lekki, Ajah, Sangotedo & Victoria Island Lagos.

Application Closing Date
20th November, 2020.

Method of Application
Interested and qualified candidates should send their comprehensive CV and Cover Letter to: [email protected] using the “Job Title” as the subject of the email.

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