Keystone Bank Limited Recruitment for Relationship Officers – Midlevel (Remote)

Job Title: Relationship Officer – Midlevel

Location: Nigeria (Remote)

About the Job

  • Contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in the commercial sector of the market
  • Maintain a comprehensive database of existing relationships/prospects
  • Identify customer needs / buyer values and proactively seek to provide products/ services to meet the identified needs
  • Review applications for credit facility (in line with the Bank’s policy) and make appropriate recommendations / decisions
  • Manage assigned credit portfolio and monitor the quality of existing credit relationships on a continuous basis
  • Analyze and screen applications for credit based on the Bank’s credit risk procedures
  • Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
  • Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
  • Ensure timely resolution of customer complaints and issues
  • Assist customers in the account opening process
  • Prepare monthly activity and performance reports for Regional Head’s attention
  • Supervise and coordinate the activities of subordinate staff
  • Establish performance objectives and targets for Account Officers and prepare timely and objective performance appraisal on them
  • Participate in regional and other team meetings
  • Act on behalf of and perform other tasks as assigned by the Branch Manager.

Minimum Requirement

  • Two (2) years marketing experience in a Commercial Bank.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their detailed Curriculum Vitae and Cover Letter to: [email protected] with ‘Relationship Officer – Midlevel’ as email subject.

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