IT Support Manager & Officer at Compovine Technologies Limited

Job Title: IT Support Manager & Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Manage the assigned Computer & Copier Service team members
  • Lead, coach and train team members
  • Develop and implement strategic initiatives for team
  • Be an escalation point of contact to handle issues and involve direct leadership as needed
  • Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
  • Monitor staffing and equipment needs
  • Conduct performance reviews and make compensation decisions
  • Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
  • Manage and meet established metrics and team benchmarks
  • Provide weekly metrics and reports to the Director  Computer & Copier Service Manager regarding the team s performance
  • Attend required company and departmental meetings
  • Perform other related duties as assigned by Director.

Requirements

  • Interested candidates should possess an HND / B.Sc Degree with at least 5 years relevant work experience.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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