IT Officer at Alpha Mead Group

Job Responsibilities

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Install and configure computer hardware operating systems and applications
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Support the roll-out of new applications
  • Set up new users’ accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time
  • Rapidly establish a good working relationship with customers

Qualifications

  • B.Sc. / HND in Computer Science, Information Technology or related discipline
  • Relevant Microsoft or equivalent professional qualification is desirable
  • Minimum of 3 years of relevant IT experience.
  • Broad knowledge of current IT development and integration technologies and best practice.
  • Good interpersonal and communication skills.

Additional Information:

  • Attention to detail,
  • Proactiveness and ability to take initiative.
  • Ability to work with minimal supervision.
  • Ability to work within a team.
  • Excellent communication, interpersonal and presentation skills.
  • Outstanding organizational and time-management skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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Company Information
  • Total Jobs 15 Jobs
  • Full Address 6 Mobolaji Johnson Ave, Ikoyi, Lagos

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