Head, Regional Office at PricewaterhouseCooper (PwC) Nigeria

Job Expired

Job Title: Head, Regional Office

Reference No.: 130-PEO01178
Location: Lagos
Employment Type: Permanent
Department: People & Change Nigeria

Roles & Responsibilities
The role holder will:

  • Implement the organisation’s marketing and channel optimisation strategies at the regional office
  • Coordinate the execution of customers’ acquisition and retention strategies targeted at the organisation’s project finance customers to maximize market penetration, customer growth, profitability and sector development
  • Provide advisory services to small and medium sized non-oil exporters within the regional office area
  • Coordinate recovery as well as credit performance monitoring efforts for customers within the purview of the regional office
  • Provide input in the articulation of the business development division’s strategy/ plan for customer acquisition and retention.
  • Execute the Bank’s marketing strategy within the target market segments (agro-allied, manufacturing, services and solid minerals) at the regional area office to increase its market share.
  • Contribute to the formulation of strategies required to acquire and sustain accounts in the defined target sectors ( i.e Manufacturing, Agro- Allied, Services and Solid Minerals)
  • Coordinate execution of the Bank’s marketing strategy to increase the Bank’s market share in trade finance:
    • Customer visits
    • Targeted advertisements and awareness campaigns
    • Exporters enlightenment programs
    • Trade fairs and conferences etc.
  • Ensure proper completion of credit application forms by customer and adequacy of supporting documentation
  • Ensure timely scheduling and conduct of appraisal visits.
  • Ensure proper due diligence on customers as required.
  • Ensure accurate and complete documentation of credit appraisal findings.
  • Review trade finance applications (in line with the Bank’s policy) and make appropriate recommendations/decisions.
  • Manage the Bank’s trade finance portfolio and monitor the quality of existing customer relationships on a continuous basis.
  • Intervene to resolve sensitive or complex relationships issues to ensure customer satisfaction and escalate as required.

The role holder will:

  • Develop concepts for promotional campaigns targeted at exporters within the regional area office
  • Participate in product launches at areas within the purview of the regional office.
  • Participate in awareness campaigns, fairs, conferences etc aimed at promoting the Bank’s products and services.
  • Identify customer/ market needs at the regional area office and proactively seek to provide products/services to meet these needs.
  • Monitor and ensure the branch meet its customers acquisition and retention target.
  • Provide advisory services and trade information to small and medium sized non-oil exporters within the regional area office:
    • Business plan development
    • Feasibility studies
    • Financial advisory services (e.g. sources of cheap funds, application details etc.)
  • Ensure timely and efficient handling of all correspondences from or to regional office
  • Intervene to resolve sensitive or complex relationships issues t ensure customer satisfaction and escalates as required.
  • Liaise with Service Desk at the Head Office to ensure timely resolution of customer
  • Monitor the implementation of the unit’s budget
  • Conduct credit performance monitoring visits for project sites within the purview of the regional area office
  • Represent the Bank in seminars, workshops, meetings etc, as required and make recommendations/ report to ED, Business Development.

The role holder will:

  • Review and approve bank and cash transactions in line with authority limits.
  • Ensure all bank and cash transactions at the Regional office are adequately documented and forwarded to the head office for posting
  • Monitor the implementation of the branch’s budget.
  • Manage the welfare of staff at regional office.
  • Manage relationship with the respective vendors servicing the regional area office
  • Review the branch’s performance and conduct performance appraisal of subordinates.
  • Prepare and submit activity and performance reports to the ED, Business Development.

Requirements

  • First Degree or its equivalent in Finance, Economics, Business Administration or related discipline.
  • Minimum of twelve (12) years cognate experience, with at least two (2) year supervisory experience.
  • Strong Credit skills and significant exposure in trade/ project finance
  • Proven experience in marketing project/ trade finance products. The candidate must demonstrate experience and knowledge of designing and selling project/ trade finance products.
  • Excellent verbal and written communication skills and ability to make presentations to Management/ Board and other stakeholders as may be required.
  • Significant understanding of the operations of an Export Credit Agency
  • Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals
  • Willingness to work extra hours where required in order to achieve the Bank’s objectives.
  • General understanding of the objectives and purpose of a development finance institution.

Application Closing Date
6th January, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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