Graduate Vigilance Strategy & Monitoring Officer at Ikeja Electricity Distribution Company (IKEDC)

Job Title: Vigilance Strategy & Monitoring Officer

Location: Lagos
Job Type: Full time
Reporting To: Vigilance Strategy & Monitoring Specialist

Role Purpose

  • This role will be part of a team responsible for field activities in line with the strategic objective to reduce unbilled energy

Responsibilities

  • Responsible for field activities aimed at reducing unbilled energy.
  • Provide insight for team operations through statistical analysis of customer data to drive field activities at identifying revenue and energy leakages.
  • Supervise technical gangs in carrying out safe diagnostics on meters, disconnection and reconnection of customers.
  • Conduct investigation of whistleblowing on illegal use of electricity and provide reports to stakeholders.
  • Periodic customer meter recertification and DT validation exercises for energy accounting.
  • Enforce sanctions on consumers resorting to theft or illegal use of electricity in line with regulatory provisions.
  • Provide support for weekly and monthly reporting of team’s activities for performance management.
  • Periodic compliance reviews on both customer and field commercial staff to ensure compliance to company policies.
  • Examine the existing procedures that provide opportunities for inefficiency and malpractices and implement remedial measures.
  • Escalate all cases of non-compliance and monitoring all escalated issues/complaints for resolution.
  • Joint responsibility for commercial loss reduction initiatives.
  • Provide commercial loss reports of the Business Unit to management.
  • Comply with Quality Management System / Operational Health & System requirements and applicable regulations relating to assigned jobs.
  • Carry out any other duty as requested by the Head Revenue Protection and Enforcement Unit, Team Lead Vigilance and BU Vigilance Specialist.

Minimum Qualifications

  • This role requires a First Degree / HND in Engineering, Technology (limited to Chemical, Electrical, Civil, Production and Mechanical), Physics, Mathematics
  • This role requires between 0-2 years technical work experience

Technical Competencies

  • Familiarity with technical field work, use of work tools and personal protective equipment.
  • Knowledge of the various types of electricity metering infrastructure.
  • Knowledge of the electricity supply chain value system
  • Knowledge of the electricity regulatory codes and requirements
  • Knowledge of various forms of meter manipulations and other forms of energy theft

Behavioral Competencies:

  • Communication skills (Written & Oral)
  • Discipline & Integrity
  • Attention to detail
  • Ability to influence others
  • Good Intuitive and observatory skills
  • Good listening and questioning skills
  • Planning and Organizational Skills

Application Closing Date
7th December, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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