Job Title: Floor Sales Representative
Location: Ibadan, Oyo
- Maintaining Altara Credit image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
- Explains Altara Credit schemes to customers
- Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognize customer requirements
- Ensuring that Altara Credit Customers are attended to at the highest levels of customer service at all times, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice.
- Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
- Assists supervisor with preparation and sending reports
- Ability to cross sell products to customers
- Receive payments from customers and prepare necessary invoices and schedules
- Carry out other responsibilities as assigned by Lead
- B.Sc / HND in Business Administration, Marketing, Economics or any related discipline
- Minimum of 2 years’ experience as a customer service representative in a consumer finance company, microfinance or bank
- Excellent written and face interpersonal, communication and persuasion skills
- Strong mathematical skills
- Relationship management
- Knowledgeable in Microsoft office tools including MS Excel, Word and power point
- Analytical, problem solving skills, organizational skills and attention to details
- Great at time management, multitasking and prioritizations skills
- Exceptional communication skills
- Ability to multitask
- Rapport building
- Good time management
- Attentive to detail
- Proven sales and customer satisfaction record
- Good product knowledge
- Strategic prospecting skills
Application Closing Date
31st December, 2020
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” and “location” as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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