Dispatch Manager at Groschen Piece Nigeria Limited

Groschen Pieces Nigeria – We are into fashion and fashion accessories.

We are recruiting to fill the position below:

Job Title: Dispatch Manager

Location: Lagos
Employment Type: Full-time

Job Description

• We are currently recruiting for a professional and reliable Dispatcher to act as our company’s first point of contact for emergency and non-emergency calls. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.
• To excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills.

Responsibilities

• Answer emergency and non-emergency calls and document important information.
• Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
• Operate and manage a multi-line telephone console system.
• Respond to queries related to products and deliveries.
• Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
• Prioritize and organize calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule.
• Maintain and update call logs, call records and other important documentation.

Requirements

• High school diploma or equivalent qualification is required.
• Must have 0-2 years experience
• Strong knowledge of emergency processes and procedures.
• Excellent communication and interpersonal skills.
• Proficient in MS Office with proven experience in data entry.
• Ability to work well under pressure.

Salary
N70,000 – N90,000 / Month

Application Closing Date
17th February, 2021.

How to Apply
Interested and qualified candidates should forward their CVs to: [email protected] using the “Job title” as the subject of the email.