Customer Services Executive at Libra Motors Limited

Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.

We are recruiting to fill the position below:

Job Title: Customer Services Executive

Location: Lagos

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Job Description

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customersТ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle Pilots/customer complaint
  • Handles Way-bill enquiries and complaint
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file.
  • Educate customers and drive online sales

Qualifications

  • HND / B.Sc, BA, English, Mass Comm.
  • Previous knowledge in Customer Service will add advantage.

Application Closing Date
30th August, 2020.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

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