Job Title: Customer Service Officer
Location: Ojodu Berger, Lagos
Employment Type: Full-time
- Receive inbound calls from customers; providing information regarding services
- Responds promptly to general inquiries from staff and clients via e-mail and phone calls
- Assist customers by answering questions and solving problems.
- Greets clients on arrival to the Hospital
- Register New Patients (Clients ) on the medical record system software
- Filling and retrieval of patient records.
- Invoicing and receipt of payments
- Liaise with HMO/NHIS on behalf of patient and take necessary approvals
- Control the traffic flow of patients at the reception area.
- Any other assigned task
- B.Sc in any Social Science or Science course
- Should have a minimum of 2 years Post NYSC
Knowledge, Skills And Abilities:
- Caring and compassionate nature
- Excellent teamwork and people skills
- Ability to use initiative
- Ability to deal with emotionally charged and pressured situations
- Verbal and written communication skills
- Excellent knowledge of HMO/NHIS scheme
- Good computer skills
- Outstanding organizational and multi-tasking skills
- Excellent Human relational skills
Application Closing Date
10th November, 2020.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.
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