Customer Service Officer at Revolutions Consulting and Environmental Services

Job Title: Customer Service Officer

Location: Yaba, Lagos

Key Responsibilities

  • Answer to customer’s enquiry via phone call, whatsapp chat, instagram and facebook.
  • Use telephone to reach out to customers and verify account information after payment is done by the customer.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Handle customer’s complaint and provide solutions by contacting the immediate supervisor.
  • Greet customers warmly and ascertain reason for calling
  • Attempt to persuade customers to reconsider cancelling an order or refund.

Job Requirements

  • Candidates shoulod possess HND / B.Sc. degree qualification
  • Experience: 1-3 years work experience.

Salary
N50,000 / Month.

Application Closing Date
14th October, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] indicating the Job Role as email subject.

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