Customer Service Executive at Revolutionplus Property Development Company Limited

Job Expired

Job Title: Customer Service Executive

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

  • We are looking for a Head, Customer Service to oversee our already existing customer service department and manage all issues relating to client relations in the company

Job Descriptions

  • Handling complaints and queries from customers.
  • Managing the team of customer service staff
  • Handle face-to-face enquiries from customers.
  • Communicating courteously with customers by telephone, email, letter and face-to-face
  • Investigating and solving customers’ problems, which may be complex or long-standing, that have been passed on by customer service assistants
  • Converting calls to sales
  • Keeping accurate records of discussions or correspondence with customers.
  • Writing reports and analyzing the customer service that the organization provides
  • developing feedback or complaints procedures for customers to use
  • Improving customer service procedures, policies and standards for the organization and the department
  • Meeting with other managers to discuss possible improvements to customer service
  • Ensure your staffs are well trained to deliver a high standard of customer service
  • learning about the organization’s products or services and keeping up to date with changes
  • Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Job Requirements

  • Minimum of Bachelor’s Degree from a reputable University.
  • Must have completed NYSC.
  • Must have had 1-3 years post-NYSC Experience, involving managing a wide range of customer service activities for companies worked for.
  • Prior Experience working with real estate companies will be an added advantage.

Application Closing Date
8th February, 2021.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] and kindly state the “Job title” using it as the subject for the email.

Note: Applications sent after the date will not be recognized. Do not apply for this role if you do not have the above-stated requirements.

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  • This job has expired!

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