Customer Service / Bank Teller / Contact Center Agent / Service Executive at a Reputable Banking / Financial Institution – Workforce Group

Workforce Group – Our client, a Banking / Financial Institution is recruiting to fill the position below:

Job Title: Customer Service / Bank Teller / Contact Center Agent / Service Executive

Location: Lagos.
Employment Type: Full-time

Job Description

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Qualification Requirements

  • B.Sc (Second Class Lower Minimum) / HND (Lower Credit Minimum) / OND (Lower Credit Minimum) / NCE (Credit Minimum) in any field.
  • Cash handling experience and on-the-job training may be required.
  • Exceptional time management, communication, and customer service skills.
  • High level of accountability, efficiency, and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • High level of accountability, efficiency, and accuracy.
  • 28 years and below.
  • Good oral and written communication skills.
  • Analytical and numerical skills.

Remuneration
N70,000 – N85,000 monthly Net + Other benefits.

Application Closing Date
28th February, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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