Customer Care Executive (Female) at Merrybellys Nigeria Limited

Job Title: Customer Care Executive (Female)

Location: Lekki, Lagos

Job Description

  • Attend to and resolve customers’ queries promptly and courteously.
  • Managing customers’ perception and relationships.
  • Document all customers’ interactions using the approved software.
  • Enlighten customers with information on services and products on case to case
  • Receive feedback on products and services offered to customers.
  • Escalate customers’ enquires to the right department and follow up on after-sales services
  • Collate and prepare daily, weekly, and monthly activity and performance reports.

Qualifications and Skills

  • HND / B.Sc in a social science course or related study
  • Minimum of 2 years experience in a similar role.

Job Requirements:

  • Excellent knowledge of social media and instant messaging apps.
  • Excellent written and oral communication skill
  • Good telephone etiquette
  • Ability to learn about new innovations and software
  • Excellent time management skills
  • Must be proficient in Microsoft Office packages.

Application Closing Date
23rd January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Do you know a quality CV can help you get a good job? Let's write for you

Need more jobs like this?

Subscribe to Free Job Alerts!

Get access to High-paying jobs near you. Remember information is power!

Note: For email based Applications. To ensure you get a swift response from the Employer, kindly Email the employer, using preferrably a 'Gmail', then follow the instructions on 'How to Apply' section above. Jobmulla wishes you Good Luck
Apply for this job

Leave your thoughts

Share this job

Newsletter

Get Latest Job Update. Input your email below.