Child Protection Information Management System (CPIMS +) Administrator at the Center for Community and Health Development International (CHAD INT’L)

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Job Title: Child Protection Information Management System (CPIMS +) Administrator

Location: Maiduguri, Borno
Employee Status: Fixed Term
Reporting to:  Programme Manager

Child Safeguarding

  • The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively, this will be based on the security context of the project site.  Because they are responsible for implementing the police checking of case workers / vetting process of case management forms.

Job Summary

  • Child Protection Information Management System(CPIMS+) Administrator will be in charge of rolling out and implementation of CPIMS+ (Primero) of CHAD Intl.
  • The role holder will have a high-level oversight in the running of the system and ensuring of technical support to the data officers and case management teams of CHAD Int`l.
  • The System Administrator in the CPIMS+/Primero, oversees the entire technical implementation. This role holder has the ultimate responsibility for the configuration and maintenance of the Primero implementation within the CHAD`s Child protection programme; the data it carries, and the case management work it enables.
  • Furthermore, the position holder will work in collaboration with M&E officer for effective data need and its accuracy.
  • Along with fully understanding Primero/CPIMS+, the system administrator will need to be familiar with cloud-based deployments, understanding provisioning servers, deploying applications, setting up monitoring and other security measures, as well as local server deployments, networks, and hardware configuration for example laptops and others hardware’s.
  • In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
  • This is a contract-based project of 6 months, renewable is subject to funding availability and performance.

Key Areas of Accountabilities

  • Maintain a program database and ensure that the databases are updated regularly.
  • Provide assistance for the User Acceptance Testing process.
  • Train end-users on the use of the CPIMS+ with support of a technical case management focal point, including new agency and users.
  • Provide training and support to the Northeast Child protection subsector agency administrators (if relevant).
  • In charge of maintenance and configuration of the system.
  • Create and monitor roles and users.
  • In charge of monitoring data quality.
  • Take on the role of focal point for support, interaction with CPIMS+/Primero technical teams, CPIMS+ Steering Committee and helpdesk (including contracting), including provision of regular updates on system performance.
  • Coordinate with relevant staff and other protection subsectors for the evaluation process with the global CPIMS+ Steering Committee.
  • Protecting the confidentiality of the case information – focal point for audit process.
  • Aggregate data analysis, reporting and sharing (optional).
  • Developing systems to monitor data quality, routinely analyzing it, and addressing issues that arise in service delivery and inputting data.

Qualifications, Skills and Experience

  • Bachelor’s Degree in Information Technology, Computer Science, Statistics, International Relations, Biostatistics, or Project Management.
  • Diploma in IT with a bias in Database Development will be an added advantage.
  • Certificate in M&E is a plus.
  • Minimum of 5 years of experience working in NGO’s and or UN Agencies in developmental or in humanitarian programmes, with 3+ years in field postings, 3 years in management information systems development.
  • Proven experience of undertaking analysis of both qualitative and quantitative research using relevant software such as STATA or SPSS, Tableau and power BI (to be assessed)
  • Excellent skills in data visualization using different software including ONA, Power BI etc
  • Good communication skills in English and Hausa. Understanding of the IDPs and host community language is added advantage.
  • Proven skills and experience in system development, repair and maintenance.
  • Full understanding of Excel and report creation.
  • High level technical understanding of the deployment infrastructure (i.e. servers, IP addresses, databases, local and cloud deployments)
  • User-level understanding of Windows and Linux command line.
  • Preferably basic knowledge on case management and child protection programming.
  • Strong information management and telecommunication skills and proficiency in IT/computer skills (including sound MS Excel, Ms PowerPoint and Ms Word proficiency).
  • Problem analysis, judgement, handling ambiguity and decision making based on fact and figures.
  • Technical expertise in various data analysis software and proven experience using mobile technology for data collection with experience of electronic data collection using tablets or other devices.
  • Excellent knowledge and experience in the use of ODK for digital data collection, ONA and power BI for analysis and visualization is a must.
  • Exceptional analytical and problem-solving skills and experience with statistical/graphical software or geo-spatial software.
  • Proven experience with current technologies, such as web-based data management and analysis tools, digital data collection, mapping, Google applications, data visualization, interactive dashboards, etc.
  • Experience with ICT hardware, mobile phones and web-based technologies, particularly designing or deploying tools appropriate to limited-bandwidth or sub-standard infrastructure environments..
  • Strong communication and interpersonal skills, with experience working in multicultural, multi-location, values driven teams.
  • Commitment to and understanding of CHAD`s aims, core values and principles.
  • Good analysis and report writing skills.
  • Experience in open-source, mobile and emerging technology is extremely desirable.
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
  • Experience in producing clear and simple reports, including charts & graphs, for end-users
  • Experience of managing private and international donor-funded projects.
  • Experience of training and capacity building.
  • Some experience of representation and ability to represent the CPIMS users effectively in external forums.

Application Closing Date
10th January, 2022.

How to Apply
Interested and qualified candidates should send their English saved CV and Covering Letter as a single document not more than 3 pages, including their salary expectations for this role. Applications should be address to the “Human Resource Officer, Center for Community Health and Development (CHAD) International” via: [email protected] using the Job Title as the subject of the email.

Important Information and Notice

  • CHAD provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. CHAD International encourages all applicants to apply and does not practice any discrimination in any recruitment process.
  • Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy.  All employees of CHAD International are also expected to carry out their duties in accordance with our global anti-harassment policy.
  • CHAD Int`l is an equal opportunity employer and seeks to employ and assign the best-qualified talent.
  • CHAD International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents.
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