Assistant Store Managers at a Hospitality Company – ICS Outsourcing Limited

Job Title: Assistant Store Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Assist the Retail Store Manager in planning and implementing strategies to attract customers
  • Assisting the manager in organizing, planning and implementing strategy
  • Coordinating retail store operations
  • Ensuring store schedules and objectives are met by employees
  • Coordinate daily customer service operations (e.g. sales processes, orders and payments)
  • Track the progress of weekly, monthly, quarterly and annual objectives
  • Monitor and maintain store inventory
  • Evaluate employee performance and identify hiring and training needs
  • Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates
  • Monitor retail operating costs, budgets and resources
  • Suggest sales training programs and techniques
  • Communicate with clients and evaluate their needs
  • Analyze consumer behavior and adjust product positioning
  • Handle complaints from customers
  • Research emerging products and use information to update the store’s merchandise
  • Create reports, analyze and interpret retail data, like revenues, expenses and competition
  • Conduct regular audits to ensure the store is functionable and presentable
  • Make sure all employees adhere to company’s policies and guideline.
  • Act as our store’s representative and set an example for our staff.

Requirements

  • B.Sc / BA / HND qualification in Business Administration or relevant field with 5 – 10 years work experience.
  • Proven experience as a Retail Assistant Manager or similar position
  • Experience with recruiting and performance evaluation processes
  • Familiarity with financial and customer service principles
  • Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
  • Proficient user of MS Office (MS Excel in particular)
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude.
  • Flexibility to work in shifts.

Application Closing Date
31st December, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.
Or
Click here to apply online

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Company Information
  • Total Jobs 15 Jobs
  • Full Address 6 Olusoji Idowu St, Ilupeju 100261, Lagos
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